1. Q: What is the delivery time?
A: We have excellent production capacity. For standard parts, we can ship within 7 days after you place your order. For non-standard parts, depending on the product, it takes 15-45 days to ship.
2. Q: Are you a trading company or a manufacturer?
A: We are a factory.
3. Q: Do you accept special orders (custom orders)?
A: Yes, customers need to provide detailed information such as size, quantity, and material.
4. Q: Do you provide samples? Are samples free or do they require an additional fee?
A: Yes, we can provide some samples free of charge, but the shipping cost is your responsibility. If you need a large quantity of samples, we will charge an additional fee.
5. Q: What are your payment terms?
A: 30% as deposit, 70% before shipment.
6. Q: Can I become your distributor in my country?
A: Of course, please contact us immediately for more details.
7. Q: Can you produce custom parts?
A: Yes, we have a professional R&D team that can support customized product design.